Automate Android Kiosk Troubleshooting Workflows with AirDroid and ServiceNow
Retail, restaurant, and self-service businesses use ServiceNow to classify, assign, and track IT Incidents. When an Android device unexpectedly exits Kiosk Mode, however, having a ticket is only the first step. The ticket also needs enough information for someone to act on it. Even if an Incident was created manually or through an existing rule,...