User Not Found Instagram: Everything You Need to Know

Elsa Updated on Aug 22, 2025 Filed to: Parent Control

When searching for a user on Instagram, we sometimes get a "User Not Found" error. This can occur due to one of several issues with an account. Let's dive deep into what the "User Not Found Instagram" issue is all about and list out all its reasons and fixes in detail.

Part 1. What Does "User Not Found" Mean on Instagram?

Instagram shows "user not found" when an account cannot be accessed for any reason. You can find them on Instagram, but you can't follow or talk to them on Instagram. Moreover, you won't be able to see their posts and stories.

This error message appears whenever the profile is unavailable or restricted. It indicates that the account either no longer exists or is temporarily unreachable. Due to that, every interaction with the account is made inaccessible.

user not found instagram

Part 2. Why Instagram Shows "User Not Found"

There isn't a single universal reason for the user not found on Instagram error. It can arise from various factors and may or may not be easily resolved. Below are the top five reasons:

Cause / ScenarioWhat OccursHow to InvestigateFix / Action
Account deleted or deactivatedProfile and posts no longer appear for anyoneLook up the profile using a different accountCannot restore
Account suspendedDisplays "User not found" for every visitorConfirm if others see the same messageReach out to Instagram Help if you believe it's an error
You have been blockedOnly you can't see the profile and postsHave a friend check; if they see the account, you are blockedNo way to bypass the block
Changed usernameThe previous username shows "User not found" statusSearch through old mentions or messages for a new usernameLook for the updated username
Spelling error in usernameShows "User not found" messageVerify the spellingCorrect spelling and try again
Temporary errorProfile might not be visible temporarilyLog out and use a different deviceWait for some time and then try again

1. The Account Is Deleted or Deactivated

When users deactivate their Instagram accounts, their profiles become temporarily hidden from everyone. During this period, you won't be able to interact with their account, including following or unfollowing them.

If you try to find them, you will see the "user not found" message until they reactivate their account. Similarly, if they have permanently deleted the account, the same message will appear.

How to check: You can try searching for the profile using a different account. If no one can find the profile, it's likely either deactivated or deleted. If the account is temporarily deactivated, you can search for the username again after some time once it's reactivated. However, if the account has been deleted, there is no way to recover it unless the user creates a new account.

2. You're Blocked

Another key reason why you are seeing the Instagram user not found error is that the other person has blocked you. If you have chatted with that account, you may still see your conversation thread. However, when you try to view their profile, it will show the user not found error. Despite that, you might still find their username in the search bar.

How to check: Ask a friend to look up the username. If they can view the profile (but you cannot), it confirms that you have been blocked. There is no way to bypass a block on Instagram. Your best option is to reach out to the person through other communication channels.

3. The Account Has Been Banned by Instagram

Sometimes, the account may have violated Instagram rules, which can result in Instagram permanently removing the profile. The user will no longer be visible on the platform, and searching for their username will display a user not found Instagram message.

instagram user not found

How to check: You can search the profile from other accounts. If none of the accounts can find it, the account has been banned. If you think this is an error, you can reach out to Instagram Support for assistance.

4. Enter the Wrong Username

Mistakes can happen, and this time you might be doing it by entering the wrong username. For example, the correct username is "liaw2354", but you may be trying "liwa2354". If the username is misspelled or the user has changed it, you won't be able to find their profile. Instead, Instagram will show "No results found for ‘xxx’".

Fix: Verify the spelling and try searching again. If you have interacted with them before, check old tags, mentions, or direct messages to find their updated username. Then use the new username to search for their profile.

5. Temporary Instagram Glitch

Sometimes, Instagram experiences temporary bugs or server issues that can cause the "Instagram user not found" error to appear. These glitches are usually short-lived and affect the platform's normal functioning.

Fix: You can try multiple ways to fix it. Try restarting your phone, logging out and back into your account, using a different device, or simply waiting a few hours before trying again.

Bonus: What If Important Chats Disappear After "User Not Found"?

Sometimes, seeing "user not found" on Instagram is more than just confusing. The worst thing that can happen is that you may lose access to important conversations. This is especially concerning for parents or guardians who want to monitor their children's online interactions to protect them from cyberbullying or suspicious activities.

When messages disappear or accounts become inaccessible, it becomes much harder to ensure your child's safety. This is where AirDroid Parental Control steps in.

AirDroid Parental Control is a full-fledged parental control app that can sync and back up Instagram messages in real time. Even if a user deletes the account, blocks your child, or unsends messages, parents can still access the conversation history. This helps parents quickly review incidents, have informed discussions with their children, and take necessary steps to ensure safety.

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See incoming messages and notifications from apps like Instagram, Facebook, and YouTube to understand who they’re talking to across platforms.
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Conclusion

Seeing a user not found on Instagram can be frustrating, but it's often caused by understandable reasons. Account deactivation, deletion, and blockage are among the top. It can also be caused due to a changed username or a temporary glitch. Therefore, try to find the root cause to troubleshoot the issue or know when it's time to move on.

FAQs

1. Am I blocked if it says user not found?

It is not necessary that a "User not found" message on Instagram means that you are blocked. It is one of the many possible reasons, including the user deactivating or deleting their account, changing their username, or experiencing temporary technical issues. You can determine if you are blocked by checking the profile from another account.

2. How soon can I reactivate my Instagram account after deactivating it?

You can reactivate your Instagram account immediately after deactivating it. There is no time limit or any complications. However, Instagram suggests waiting a minimum of 24 hours to reactivate it, as the deactivation process usually takes a day to complete.

3. What should I do if I think the “User not found” message is a mistake?

If you think that the account is banned or removed mistakenly, you can contact Instagram Support to report the issue and request a review. This process will be time-consuming and cannot guarantee account restoration.

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Elsa
Elsa
Elsa has worked on a number of iOS & Android solutions, she can always find her way around almost any application. She is an accomplished, skilled and versatile writer with more than 7 years of technical article writing experience.
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