This Account Can No Longer Use WhatsApp: Causes & Fixes

Elsa Updated on Aug 7, 2025 Filed to: Parent Control

Saw the dread message "This account can no longer use WhatsApp" when trying to access WhatsApp? Yeah, this one situation can be both confusing and frustrating, especially if we need to use WhatsApp for daily communication.

But what is this message really telling you, and even more importantly, what caused it to appear on your account? In this guide, we'll break down the most common reasons and walk you through potential fixes.

Why Does It Say "This Account Can No Longer Use WhatsApp"

Typically, the message "This account can no longer use WhatsApp" means your account has been officially banned by WhatsApp for violating its Terms of Service. This ban is often triggered by activities such as sending spam, using unauthorized third-party apps, or being reported by other users.

Here are the details why your account can no longer use WhatsApp:

1Suspicious account activity

One of the main reasons is violation of WhatsApp's Terms of Service due to the following account activities:

Sending a high volume of spam messages
Engaging in automated or bulk messaging
Participating in illegal or abusive activity through WhatsApp
Regularly changing devices
Too many verification attempts
Quickly moving between different locations

Once these activities are reviewed and verified by the WhatsApp team, the account may be suspended temporarily or banned permanently.

2The account used a modified WhatsApp app

If your account is logged into a non-standard WhatsApp client, such as GB WhatsApp, WhatsApp Plus, or YoWhatsApp, the system will immediately terminate it.

3The account was made using a virtual phone number

Is your account linked to a virtual number? If so, there is a higher possibility of it being banned, especially when the virtual phone number is no longer valid. WhatsApp can detect numbers from unreliable virtual number services and flag them.

4The account was reported many times

If several users have decided to report your account as if it were spam, for harassing or impersonating someone, then WhatsApp can consider that this is a pattern of abuse and may block the account.

5Regional bans

There could be instances when WhatsApp usage in your country or region is restricted or even banned completely. This can happen due to the government's regulations or problems with the law.

What to Do When This Account Can No Longer Use WhatsApp

Can no longer WhatsApp seems like the end of the world; thankfully, there are several measures that you can still take to regain your account.

Request a Review Immediately

When the app shows a ban notice that tells you that you cannot use WhatsApp anymore, the top priority is to appeal the ban and recover your account. Follow these steps:

If your account was banned due to a mistake or minor violation, there's a high chance of getting your account back.

Step 1.Open WhatsApp and look for the ban details.
Step 2.If it is there, tap "Request a review."
Step 3.Sign the appeal form and complete the process.

Step 4.Once submit the appeal, wait for the feedback.

In case the "request" button is not there, or you want to keep in touch via email, here is an appeal example that you can use to send an email to support@whatsapp.com and ask them to review your account.

  
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Subject : Appeal to Review and Unban Account
Dear WhatsApp Support Team,
Today I got a message that said, "This account can no longer use WhatsApp." I am quite sure it was an error because I have never violated WhatsApp's Terms of Service. So, I am asking for a kind review of my account.
The phone number is: +[your country code][your number].
If there are any additional steps or specific information required from my end to facilitate this review process, I am more than willing to promptly provide the necessary details.
I earnestly hope for a swift resolution to this matter and the restoration of my WhatsApp account, which plays an integral role in my daily communications.
Thank you for your time.

Log out of any unofficial WhatsApp version

If you have not yet uninstalled modified WhatsApp apps like GB WhatsApp, then do it immediately. Additionally, always ensure that the app you are using is the official WhatsApp version from the Google Play Store or the Apple App Store.

Use a VPN

In case WhatsApp is prohibited or has some restrictions in your area, you may not be able to use your account in the usual way. This time, using a VPN might help, but it's not recommended unless absolutely necessary, as frequent IP changes can trigger account security flags.

Moreover, the use of VPN services may be also restricted in some countries. So, always comply with the laws and regulations in your region.

What If You Can't Get Your WhatsApp Account Back

If you have done everything, but your account is still banned, then you may have to consider using alternative ways to stay connected with your WhatsApp contacts. Here's what you can do next:

Register a new account

If your previous account has been permanently banned and there is no possibility for an appeal, then the most suitable solution for you would definitely be to create a new WhatsApp account with a verified phone number.

Step 1.Get a new mobile number. Download the official WhatsApp app from the Play Store or App Store.
Step 2.Open the app and register using your new number.

The new account will be completely independent, and your old account's conversations, media, and contacts will not carry over.

Try alternative messaging apps

If WhatsApp is no longer an option for you, then you can think of moving to other safe messaging platforms that offer the same features as chat, voice/video calls, and media sharing. Popular alternatives include:

Signal
Telegram
Messenger
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AirDroid Family Chat

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How to Avoid Getting Banned in the Future

After recovering your banned account or getting a new account, you definitely don’t want to go through the same hassle again. So, to help you stay out of trouble next time, think of these tips to avoid getting banned again.

Respect WhatsApp's Terms of Use: Don't turn into a spammer or engage in harassment or illegal activities—respect the WhatsApp Terms to remain compliant.
Stick to Original WhatsApp: Although unofficial versions of WhatsApp often have extra features, they are not supported by WhatsApp. To stay away from bans, get WhatsApp only from the Play Store, App Store, or the official website.
Keep Track of Your Linked Devices: Regularly review your logins, verify your linked devices, and log out from those that are not yours.
Use Your Real Phone Number: Using virtual numbers or temporary numbers can make your account appear suspicious, and you could risk being banned.

FAQs about WhatsApp Ban

How to know if your WhatsApp account is permanently banned?

It would have been a message saying "This account is no longer allowed to work on WhatsApp" that would have appeared. If the message keeps popping up, then your account has been banned.

Where is WhatsApp banned or restricted?

WhatsApp is banned or restricted in a few countries, namely China, Iran, North Korea, Syria, the UAE, and Qatar.

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Elsa

Elsa has worked on a number of iOS & Android solutions, she can always find her way around almost any application. She is an accomplished, skilled and versatile writer with more than 7 years of technical article writing experience.

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